对方能收到我方邮件，但我方收不到对方邮件

windboy010

大家好，最近客户碰到一个问题，像大家请教一下，目前处于无思路状态

问题是这样的，有个客户向1个特定域名的邮箱发送的邮件对方能够收到并回复，但回复过来的邮件这边却收不到，其他域名的邮件发送都正常

客户公司用的是EXCHANGE2003和WIN2003的系统，EXCHANGE2003上没有做任何的限制

我让客户问对方提供相关错误信息，但对方发过来的信息感觉没什么实际用处，特此来各位请教一下：

This is an automatically generated Delivery Status Notification.      

Delivery to the following recipients was aborted after 24.5 hour(s): //首先是这段信息，然后有2个附件，内容如下：


Reporting-MTA: dns; imsantv96.netvigator.com [210.87.250.197]
Received-From-MTA: dns; 01PC [210.177.220.14]
Arrival-Date: Tue, 10 Sep 2013 10:21:18 +0800
Final-recipient: rfc822; XXX@XXXXX.com
Action: failed
Status: 5.1.1
Last-attempt-Date: Wed, 11 Sep 2013 10:53:02 +0800


Reply-To: <XXX@XXXX.XXX>
From: "Erica01" <XXX@XXXX.XXX>
To: "'lucky6'" <XXX@XXXX.XXX>
Cc: "'johnguo'" <XXX@XXXX.XXX> ,
<XXX@XXXX.XXX>
References: <3288B95A11BE41EE8E09611070D78126@LUCKY>
In-Reply-To: <3288B95A11BE41EE8E09611070D78126@LUCKY>
Subject: (NB)Vingino W14-15/ Girls/ KARIN >> Quotation (after meeting with customer Vingino on 9-Sept).
Date: Tue, 10 Sep 2013 10:21:15 +0800
Message-ID: <007c01ceadcc$6d23f610$476be230$@xxx.xxx>
MIME-Version: 1.0
Content-Type: multipart/related;
boundary="----=_NextPart_000_007D_01CEAE0F.7B4BF100"
X-Mailer: Microsoft Outlook 14.0
Thread-Index: AQK2ZVqD7EyA5k2ny9YdUpQB2Tmu/Jfuzdzw
Content-Language: zh-tw


对方的邮件是个香港的域名 后缀是HK 希望大家帮我看一下，非常感谢！