ORF4.4误报垃圾邮件问题

hwuk

Version: 4.4 REGISTEREDLog Mode: VerboseServer: XXXX.XXXX.com.cnSource: MSEXCHANGETime: 2013/7/15 18:57:12Class: BlacklistSeverity: InformationActions: RejectFiltering Point: On ArrivalHELO/EHLO Domain: (not available)Related IP Address: 195.245.231.150Message ID: (not available)Email Subject: Correct Bank Details Required Sender: XXX.XX@XX.comRecipient(s):   * XXX@XXXX.com.cnMessage: Blacklisted by the MULTI-SURBL SURBL (domain: "XX.com", DNS lookup result: 220.250.64.23)

Version: 4.4 REGISTERED
Log Mode: Verbose
Server: XXXX.XXXX.com.cn
Source: MSEXCHANGE
Time: 2013/7/15 19:02:56
Class: System Message
Severity: Warning
Actions: (not available)
Filtering Point: Before Arrival
HELO/EHLO Domain: (not available)
Related IP Address: 193.109.254.117
Message ID: (not available)
Email Subject: (not available)
Sender: XXXX@XX.com
Recipient(s):
  * XXXXX@XXXXX.com.cn
Message:
DNS error. Test: "DNSBL: ISCBL", server: "210.22.70.3", domain: "117.254.109.193.rbl.anti-spam.cn", record type: A, protocol: UDP. Server response: DNS server or domain failure (SERVFAIL, RCODE 2).


最近还有好几封被退信的例子，都是拒绝了从我们客户发过来的邮件，请帮忙看下什么原因导致的。

钉子

1.MULTI-SURBL SURBL ---- 和我们之前介绍过的UB-BLACK一样，默认是没有写返回代码的，所以如果你使用的DNS有被劫持的情况下，可能会有一个误判率很高的SURBL。请直接取消使用，或是使用以下帖子的方法增加返回代码：http://www.5dmail.net/bbs/forum.php?mod=viewthread&tid=173837&extra=page%3D1%26filter%3Ddigest%26digest%3D1%26digest%3D1
2.117.254.109.193.rbl.anti-spam.cn", record type: A, protocol: UDP. Server response: DNS server or domain failure (SERVFAIL, RCODE 2).
-anti-spam.cn的RRBL现在不建议使用，请直接取消。

另外，你是正式版用户，如果你的客户ID在服务期内，请直接联系我们远程协助你。