OUTLOOK无法启动

yyf2514

遇到问题喽。OUTLOOK无法启动。显示下面这个画面：

outlook重装过了，connect offline 也重装过了，还是没解决

陌生感觉

重新打开Outlook，可以看到邮件都完好地躺在收件箱里了。
Microsoft Office 2003，而且Office 2000/XP也同样有这个修复功能。如果你遇到和我一样的问题，不妨用这个修复工具试试吧。

进销存软件

yyf2514

什么修复工具呢？能否指点一二

yyf2514

搞定了。将服务器上个人名下所有的index.fld 改为 index.bad。 系统会认为服务器端的邮件索引文件有问题，它会自动重新全部索引一遍，索引完毕后， 连接器顺利启动。
    这是看manul得来的结果。

Reindexing mail folders
Problem description
User's folder or even his/her entire mailbox is not displayed correctly. The damaged folder seems to be empty or some messages are missing.

This problem might be caused by discrepancies between the index.fld special file and the #msgs directory in a Kerio MailServer's mail folder.

For better understanding, let us explain how Kerio MailServer handles messages. Email messages, contacts, events, tasks and notes are saved to a store as a folder tree. This store is represented by the \store directory which is further divided to domains, user mailboxes and folders included in these mailboxes. Each folder contains several directories and files where email messages as well as information regarding these messages are stored.

We will focus on the #msgs directory where messages in the format of .eml files are stored and on the special index.fld file which is used by Kerio MailServer to orientate in the #msgs directory while communicating with email clients. This file is created for each mail folder upon the first startup of Kerio MailServer.

The index.fld file includes list of messages contained in the folder as well as specific information regarding these messages. Each line of the file represents record of one email message stored in the folder.

The index.fld file and the #msgs directory are saved in every folder created in each user account. The following path can be used as an example:

\Kerio\MailServer\store\mail\company.com\nmandela\INBOX

Solution
The solution might be easy:

Stop the Kerio MailServer Engine.

Under the store directory in the Kerio MailServer's store, find the domain of the users who have problems with their folders. Find the user's folder labeled by their username. In this folder, the entire email account of the particular user is saved. User-created subfolders are included in main folders — they are ordered in the same way as displayed in Kerio WebMail.

Select the problematic folder, open it and change the filename from index.fld to index.bad

Run the Kerio MailServer Engine.

The file is automatically regenerated upon the first logon of the user to their mailbox — this happens in accordance with the current status of the folder and the file also takes over any flags (marks that inform form example whether the message was marked as deleted or if it was removed) from the original file renamed to index.bad.

Upon starting Kerio MailServer, the following record is written in the Error log:

[23/Jun/2005 12:12:47] mail_folder.cpp: Folder~jwayne@company.com/Contacts has corrupted status and index files,going to restore them. Some flag information may be lost

tdk

支持

愚刚

又学了一招，谢谢！