外贸从业人员电子邮件运用宝典（2）

mikema

6).Every export company should have at least these three e-mail addresses: sales@.., export@.. , and support@.. . The three e-mail addresses for the company above would be sales@goldentextile.com, export@goldentextile.com, and support@goldentextile.com. By using the first two e-mail addresses the buyer knows that the message is going to the sales or export department. Having the support@goldentextile.com address tells the buyer that there is a department that can help them if they should have a question or problem after the order arrives. Having these e-mail addresses at your company greatly improves the chances of a buyer taking your company more seriously. Not having them means that the buyer may not know how to contact you.
(6).每一个经营出口业务的公司都应该有以下三个电子邮件地址: sale@.., export@.., and support@..; 那么前面提到的goldentextile公司的三个email地址分别就应该是：sale@goldentextile.com, export@goldentextile.com及support@goldentextile.com. 前两个地址告诉你的客人他们的回信发到你公司的销售部和出口部，support@goldentextile.com这个地址告诉他们有疑问或下单后遇到问题时你的公司有个部门可以帮助他们解决。你的公司有了这三个email地址，更多的买家会认真对待你的公司。而没有这三个地址的话，客人就不知道该怎么联系你。

Free E-mail Addresses = Many Lost Orders
免费邮件地址（免费邮箱）= 失去许多订单！
(1).You should never, never use a free e-mail address (like yahoo, hotmail, netvigator) for business. Never. Buyers do not trust these e-mail addresses. Always remember that image is more important on the internet than it is face-to-face. When you send an e-mail message to an importer the first question the importer asks him/herself is: Does this look like a serious offer or is this person trying to cheat me.
(1).你绝不应该使用像yahoo,hotmail,netvigator等提供的免费邮箱作为业务联系信箱！客人们不太相信此类信箱。切住网上的形象比面对面时的形象更为重要。当你用这种免费邮箱给进口商发推广信时，对方心里的第一个问题就是：这算是正式的发盘吗？这个人是不是想骗我？
(2).Having a free e-mail address like yahoo or hotmail is like using a public coin-operated pay phone for your company telephone. Using a free e-mail address says to the buyer "We are not serious enough to get our own telephone, but if you call this pay phone number located in the street near our office we will run out of the office and try to answer it." Free e-mail addresses are bad news.
(2).用一个yahoo或者hotmail的免费邮箱，就好比用一部投币式的公用电话作为你公司的业务电话，就等于对客人说：“我们公司不太正规，没有电话，如果你打我们电话，我们会尽量跑出去办公室附近的投币公用电话去接！” 免费邮箱带来不了好消息。
(3).Another of the many reasons you should not use free e-mails addresses is because of security. Buyers will often send confidential information in an e-mail message. This might include credit card information, bank account information, or confidential company information. If this message is sent to a dedicated e-mail address (like export@goldentextile.com) the message goes from the buyer"s computer to the buyer"s ISP, to the exporter"s ISP and then to the exporter;s computer. The chances of this message being stolen are reduced.
(3).不使用免费邮箱的众多理由中的另外一条就是安全性。客人的邮件中经常会有意无意地夹带些商业机密，这当中可能包含信用卡信息、银行账户信息以及绝密的公司信息。如果这些信息被发给一个专有的企业邮箱，比如export@goldentextile.com，则经由客人的电脑到他们的网络服务提供商，再到你公司的网络服务提供商，最后到达你的电脑，信息被人窃取的可能性就被降低了。